You go on site and find a customer's Mac Pro is hanging at loading the desktop. His external firewire backup drive is not bootable, and he has misplaced his Snow Leopard Install DVD. The customer has a spare MacBook Pro available, how can you use it to resolve this issue?
Restart the Mac Pro into Target Disk Mode, connect it to the MacBook Pro and open Console.
Restart the Mac Pro into Target Disk Mode, connect it to the MacBook Pro and use the Disk Utility.
Restart the Mac Pro into Target Disk Mode, connect it to the MacBook Pro and open System Profiler.
Restart the MacBook Pro into Target Disk Mode, connect it to the Mac Pro then attempt to boot from it.
Your customer would like to create a back up his iMac's hard drive as a compressed and encrypted disk image to an external hard drive. How can you accomplish this task when started from the Snow Leopard Install DVD?
Open Restore from Backup and select the backup to disk image option.
Open Disk Utility, select the hard drive, then click the New Image button.
Open Disk Utility, select the hard drive, click the Restore tab, then select restore to disk image.
Open Image Capture, select the hard drive, select the compressed and encrypted options then click capture.
Jill uses her MacBook late at night and occasionally has to restart. Despite having muted the speaker volume the MacBook always boot chimes loudly after restart. What step should you try first to resolve this issue?
Reset the SMC.
Reset the PRAM.
Reinstall Snow Leopard.
Repair disk permissions.
Scott's Mac mini is hanging during startup at a blue screen. What built-in startup mode might resolve this issue?
Target Disk Mode
From the list below, select the new feature of the Security Pane in Snow Leopard.
The ability to use secure virtual memory.
The Firewall tab has been moved from Sharing preferences.
A setting to require a password to unlock each System Preferences pane.
The ability to add a delay to the required password after sleep or screensaver begins.
A customer with Snow Leopard finds that her MacBook Pro (13-inch Mid 2009) no longer asks what to do with blank DVD-Rs. Which troubleshooting steps should you try first?
Start from the Snow Leopard install DVD, then run System Profiler.
Start from an external USB or FireWire hard drive, then test for the issue.
Open System Preferences CDs & DVDs pane, then check for incorrect settings.
Try a known good blank DVD-R, if the issue persists then replace the SuperDrive.
Which built-in application can be used for troubleshooting connectivity with a digital SLR camera?
If a technician suspects that a required system font is missing from a Snow Leopard install, which folder should be investigated?
Apple recommends the volume format when setting up a Mac's hard drive for normal use.
Unix File System
Mac OS Extended
New Technology File System
Mac OS Extended (Journaled)
Bob is very concerned about network security since he travels extensively for work and frequently has to use public wifi connections. What built-in security setting could he enable to help prevent others from finding his computer on a network?
Block all incoming connections
Automatically allow signed software to receive incoming connections
Which THREE of the following are changes in Snow Leopard custom installation options compared to Leopard? SELECT THREE
Rosetta is an optional installation.
You can select individual languages.
QuickTime 7 is an optional installation.
QuickTime X is an optional installation.
You can select individual printer brands.
You can select only printers your computer uses.
if a user needs to change the permissionsofa file to read onlyforall users, what is the recommended method?
Use the Terminal to adjust file permissions with command line tools.
Use Repair Permissions in the Disk Utility to adjust the file's permissions.
Use the Sharing & Permissions pop-up menu in the file's Get Info window to choose read only forall users.
Place the file into a folder, then change folder permissions to read only using the Sharing & Permissions pop-up menu in the folder's Get Info window.
What built-in Mac OS X utility can be used to determine if a Mac's wireless chipset supports Wake on Demand?
Airport Admin Utility
Network System Preferences
if you need to reinstall an application from a package file on the Mac OS X 10.6 install disc, what is the proper path to these files?
Mac OS X Install DVD/Installation/System/Packages
Mac OS XInstall DVD/System/Installation/Packages
Mac OS X Install DVD/System/Installation/Applications
Mac OS X Install DVD/Installation/Applications/Packages
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Usually, before anyone decides to take the Apple certification, they all begin as a general Mac user that has a knack for fixing Macs by you that does not jeopardize the warranty. But sometimes, you cannot get further if you not undergo some certification programme that upgrades your knowledge on Macs. Each operating system of Apple products requires a certificate and a test usually cost about USD 200 for about 90 minutes where you can get your results almost immediately.
There are a few types of certification programmes; Server Administration Certification, Hardware Repair Certification, Apple ized Service Provider, Apple Certified Support Professional, Apple Certified Technical Coordinator, Apple Certified Systems Administrator, Apple Certified Media Administrator and Apple Certified Macintosh Technician.
For the Server Administration Certification, it has a few levels. The first level is known as the Apple Certified Technical Coordinator (ACTC) where you sit for a Server Essential exam. The next level of the certification is the Apple Certified Systems Administrator (ACSA) that consists of four exams which you will have to pass. Another level is the Apple Certified Media Administrator (ACMA) which is also the final level. exam: ">9L0-062
Onto the Hardware Repair Certification, the basic certification is the Apple Certified Macintosh Technician (ACMT) that basically allows you to do warranty repairs on Apple product. What you need would be skills such as hardware repair and software troubleshooting. There would be two exams that a candidate will have to undergo and pass. exam: 9L0-625
For the Apple Certified Support Professional (ACSP), a candidate must have a basic knowledge on Mac OS and troubleshooting where they will sit for one exam. As for the Apple Certified Technical Coordinator (ACTC), you will have to sit for two exams that require deeper knowledge of the Mac OS. To obtain the Apple Certified Systems Administrator (ACSA), one must have even deeper technical knowledge of the Mac OS and you will have to sit for four exams. exam: 9L0-622
The following certifications are for candidates that need a high level skill in the Apple products and they are known as Pro Application Users. These users have some great opportunities in the future for working in some large organizations. These users can easily get good jobs with high pay. Moreover, there is a great chance for the success and growth of their careers because they learn a lot from these tests and only those users can be succeeded in these tests that are succeeded to get a tremendous knowledge about the apple products.
The level one Apple Certified Pro will have to pass an exam from ten options. The level two Apple Certified Pro will have to pass two exams is the programme called Final Cut Pro 7 while the Final Cut Apple Certified Master will have to pass four exams where Final Cut Pro 7 is not an option and they can choose three more types of exams from six options. Exam: 9L0-827
To obtain the Logic Studio Master Pro certification, candidates will have to sit for two exams while for the Xsan 2 Administrator certification, candidates will have to pass one exam. To be an Apple Certified Media Administrator, a candidate will have to sit for 4 exams where three are non optional exams, while they have to choose one more exam out of four available options. Check out the complete list of Apple Certifications and related exams.