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220-902 - CompTIA A+ Certification - Dump Information

Vendor : CompTIA
Exam Code : 220-902
Exam Name : CompTIA A+ Certification
Questions and Answers : 290 Q & A
Updated On : December 8, 2017
PDF Download Mirror : 220-902 Dump
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220-902 Questions and Answers

220-902

Answer: A


QUESTION: 270

An administrator must upgrade multiple workstations with a new image being deployed using Windows Deployment Services. Which of the following client-side boot methods initiates the deployment of the new image?


  1. USB flash drive

  2. CD-ROM

  3. PXE

  4. GRUB


Answer: C


QUESTION: 271

An administrator wants to give a user limited access rights in Windows Vista so that the user can install printers and create local user accounts. Which of the following accounts should the administrator create for the user?


  1. Power user

  2. Administrator

  3. Standard

  4. Guest


Answer: A


QUESTION: 272

Data on full disk encrypted drives using BitLocker is MOST secure from loss when combined with which of the following technologies?


  1. USB authentication token

  2. Filesystem access controls

  3. Trusted platform module

  4. Fingerprint reader


Answer: C


QUESTION: 273

Ann, a technician, is trying to recover some files for a user from a damaged laptop. Since the

Windows installation has been corrupted and does not boot, Ann plugs the drive into a bench system to attempt a recovery. After trying to access the drive on the bench computer, the following message is displayeD. “Access Denied. Please Enter Encryption Password.” Which of the following is the reason that this error is displayed?


  1. The hard drive is experiencing S.M.A.R.T. failure errors

  2. The TPM security chip inside the bench system is not enabled

  3. The BIOS of the bench system is out of date

  4. BitLocker is being used


Answer: D


QUESTION: 274 CORRECT TEXT

Two components of Genericwafe2.0 are causing performance issues on a Windows 7 PC One Genencware2.0 component is currently not responding and needs to be disabled upon reboot. To prevent further performance issues ensure both components are no longer running upon reboot without making any other changes to the current system or without deleting registry keys or shortcuts.

Instructions: When you have completed the simulation, please select the done button to submit your answer.


Answer:

Pending. Please Send your suggestions to support@certmagic.com


QUESTION: 275

When dealing with a difficult customer, which of the following is the BEST way to handle the situation?


  1. Do not argue with the customer and/or be defensive

  2. Use technical terms to assure customer confidence

C. Escalate the customer’s issue to a supervisor

D. Sympathize with the customer about issue


Answer: A


QUESTION: 276

A technician recently installed a new video card in a PC. The PC already has integrated video on the motherboard. When the technician turns on the PC, there is no video. Which of the following is MOST likely the cause?

  1. The motherboard BIOS version is out of date.

  2. The incorrect video card drivers are installed.

  3. The power connector for the video card is unplugged.

  4. The video card is unsupported by the motherboard.


Answer: C


QUESTION: 277

When using Microsoft Windows 8.1 Operating System, which of the following features allows scripts and snippets to run?


  1. One Drive

  2. XP Mode

  3. Power Shell

  4. Windows Firewall


Answer: C


QUESTION: 278

An engineer working with large detailed CAD files notices over time that the workstation is taking significantly longer to open files that used to launch quickly. Other applications work fine, and the engineer confirms all of the data has been backed up the night before. A technician determines that the workstation is about two years old. Which of the following would be the technician’s FIRST step in troubleshooting the problem?


  1. Run defrag on the hard drive

  2. Restore the CAD files from backup

  3. Replace the hard drive

  4. Remove and reinstall the CAD software


Answer: A


QUESTION: 279

A user’s CRT display is not displaying colors correctly. Turning the display to the right or left sometimes temporarily corrects the problem. Which of the following should the technician check?


  1. The video card display driver

  2. The CRT power cable

  3. The video cable

  4. The CRT On Screen Display (OSD)


Answer: C


QUESTION: 280

A turnstile is an example of which of the following forms of physical security?


  1. Entry control roster

  2. Biometrics

  3. Mantrap

  4. Cipher lock


Answer: C


QUESTION: 281

An administrator is concerned about users accessing network shares outside of their job role. Which of the following would BEST prevent this?


  1. Set up shares with permissions based upon group membership.

  2. Implement a written policy addressing the issue for all users.

  3. Monitor access to the network shares using SNMP.

  4. Prevent remote logins to all network shares and drives.


Answer: A


QUESTION: 282

A technician is configuring wireless for a home office. The customer wants to prevent others from accessing the wireless network. The customer has a small number of devices on the network and does not want to have to remember a complicated password. Which of the following should the technician recommend?


  1. Enable MAC filtering

  2. Disable SSID broadcast

  3. Assign static IP addresses

  4. Turn on content filtering


Answer: A


QUESTION: 283

A computer was recently infected by malware after a flash drive was plugged in. The user,

Ann, indicates she never opened any files or folders from the flash drive. A technician needs to prevent this from occurring in the future. Which of the following would accomplish this?


  1. BitLocker To Go

  2. Set strong passwords

  3. Disable usermin

  4. Disable AutoRun


Answer: D


QUESTION: 284

A user wants to configure a smartphone to save all attachments from an Outlook.com email to a cloud-based service. Which of the following would be BEST to use to accomplish this?


  1. Google Drive

  2. iCloud

  3. One Drive

  4. FTP


Answer: C


QUESTION: 285

A new help desk technician receives a trouble call from a user. The issue is something the technician has never encountered before, and does not know where to begin troubleshooting. The FIRST course of action is for the technician to:


  1. tell the customer the issue needs to be escalated to a higher tier technician.

  2. ask the customer if they would mind holding for no more than two minutes to check resources.

  3. tell the customer this is the first time encountering the issue and to please be patient.

  4. ask the customer to please hold while a senior technician is consulted regarding the issue.


Answer: B


QUESTION: 286

Ann recently upgraded a computer from Windows XP to Windows 7, but one of her applications does not work now. Which of the following should be done FIRST?


  1. Set the application to run in XP compatibility mode

  2. Reinstall Windows XP

  3. Configure a dual boot with XP and 7

  4. Install the application in XP mode


Answer: A


QUESTION: 287

A user notices the social media apps are constantly updated with the user’s precise location. The user is worried about privacy and would like to keep this information from being broadcast online. Which of the following features should the user adjust in order to accomplish this?


  1. Geotracking

  2. Filtering

  3. WiFi

  4. Tethering


Answer: A


QUESTION: 288

Which of the following is the BEST option to prevent data breaches on lost mobile devices?


  1. Install a locator application on the mobile device so that it can be traced.

  2. Apply a restriction to lock the device after a certain number of failed login attempts.

  3. Configure the device to remote wipe as soon as it is reported lost.

  4. Utilize the fingerprint scanner and passcode for multifactor authentication.


Answer: C


QUESTION: 289

A user needs to shrink the partition size of a hard drive encrypted with BitLocker. Which of the following is the BEST option to modify the size of the partition?


  1. Credential Manager

  2. Computer Management

  3. Device Manager

  4. TPM Manager


Answer: B

QUESTION: 290

A small business owner is setting up their wireless network in their office, which is in a building shared with several other businesses. The owner does not want to disable the SSID broadcasting due to visiting customers needing to use the network, but does not want other businesses to notice the network, let alone access it. Which of the following would BEST accomplish this?


  1. Configure the access point encryption from unsecured access to WEP.

  2. Adjust the radio power so that coverage is restricted to the business.

  3. Change the SSID to reflect the business name instead of a public access point.

D. Enable MAC filtering and restrict access to other company’s devices.


Answer: B


CompTIA 220-902 Exam (CompTIA A+ Certification) Detailed Information

220-902 - CompTIA A+ Certification


220-902 Test Objectives


CompTIA A+ Certification

Exam Objectives

EXAM NUMBER: 220-902

About the Exam

Candidates are encouraged to use this document to help prepare for CompTIA A+ 220-902. In order to receive the CompTIA A+ certification, you must pass two exams: 220-901 and 220-902. CompTIA A+ 220-902 measures the necessary skills for an entry-level IT professional. Successful candidates will have the knowledge required to:

1.4

1.0 Windows Operating Systems

Given a scenario, use appropriate Microsoft operating system features and tools.

  • Identify malware symptoms

  • Quarantine infected system

  • Disable system restore (in Windows)

  • Remediate infected systems

  • Update anti-malware software

  • Scan and removal techniques (safe mode, pre-installation environment)

  • Schedule scans and run updates

  • Enable system restore and create restore point (in Windows)

  • Educate end user

  • 4.3

    4.0 Software Troubleshooting

    Given a scenario, troubleshoot common mobile OS and application issues with appropriate tools.

    re-establish new theory or escalate

  • Establish a plan of action to resolve the problem and implement the solution

  • Verify full system functionality and if applicable implement preventive measures

  • Document findings, actions and outcomes

  • CompTIA A+ Acronyms

    The following is a list of acronyms that appear on the CompTIA A+ exams. Candidates are encouraged to review the complete list and attain a working knowledge of all listed acronyms as a part of a comprehensive exam preparation program.

    ACRONYM

    SPELLED OUT

    ACRONYM

    SPELLED OUT

    AC

    Alternating Current

    CPU

    Central Processing Unit

    ACL

    Access Control List

    CRT

    Cathode Ray Tube

    ACPI

    Advanced Configuration Power Interface

    DAC

    Discretionary Access Control

    ACT

    Activity

    DB-25

    Serial Communications D-Shell Connector, 25 Pins

    ADSL

    Asymmetrical Digital Subscriber Line

    DB-9

    9 Pin D Shell Connector

    AGP

    Accelerated Graphics Port

    DC

    Direct Current

    AHCI

    Advanced Host Controller Interface

    DDoS

    Distributed Denial of Service

    AP

    Access Point

    DDR

    Double Data Rate

    APIPA

    Automatic Private Internet Protocol Addressing

    DDR RAM

    Double Data Rate Random-Access Memory

    APM

    Advanced Power Management

    DDR SDRAM

    Double Data Rate Synchronous Dynamic

    ARP

    Address Resolution Protocol

    Random-Access Memory

    ASR

    Automated System Recovery

    DFS

    Distributed File System

    ATA

    Advanced Technology Attachment

    DHCP

    Dynamic Host Configuration Protocol

    ATAPI

    Advanced Technology Attachment Packet Interface

    DIMM

    Dual Inline Memory Module

    ATM

    Asynchronous Transfer Mode

    DIN

    Deutsche Industrie Norm

    ATX

    Advanced Technology Extended

    DLT

    Digital Linear Tape

    AUP

    Acceptable Use Policy

    DLP

    Digital Light Processing

    A/V

    Audio Video

    DMA

    Direct Memory Access

    BIOS

    Basic Input/Output System

    DMZ

    Demilitarized Zone

    BNC

    Bayonet-Neill-Concelman

    DNS

    Domain Name Service or Domain Name Server

    or British Naval Connector

    DoS

    Denial of Service

    BTX

    Balanced Technology Extended

    DRAM

    Dynamic Random-Access Memory

    CAPTCHA

    Completely Automated Public Turing Test

    DRM

    Digital Rights Management

    to tell Computers and Humans Apart

    DSL

    Digital Subscriber Line

    CCFL

    Cold Cathode Fluorescent Lamp

    DVD

    Digital Video Disc or Digital Versatile Disc

    CD

    Compact Disc

    DVD-RAM

    Digital Video Disc-Random-Access Memory

    CD-ROM

    Compact Disc-Read-Only Memory

    DVD-ROM

    Digital Video Disc-Read-Only Memory

    CD-RW

    Compact Disc-Rewritable

    DVD-R

    Digital Video Disc-Recordable

    CDFS

    Compact Disc File System

    DVD-RW

    Digital Video Disc-Rewritable

    CFS

    Central File System or Common File System

    DVI

    Digital Visual Interface

    or Command File System

    ECC

    Error Correcting Code or

    CIFS

    Common Internet File System

    Error Checking and Correction

    CMOS

    Complementary Metal-Oxide Semiconductor

    ECP

    Extended Capabilities Port

    CNR

    Communications and Networking Riser

    EEPROM

    Electrically Erasable Programmable

    COMx

    Communication Port (x=Port Number)

    Read-Only Memory

    ACRONYM

    EFS

    SPELLED OUT

    Encrypting File System

    ACRONYM

    IIS

    SPELLED OUT

    Internet Information Services

    EIDE

    Enhanced Integrated Drive Electronics

    IMAP

    Internet Mail Access Protocol

    EMI

    Electromagnetic Interference

    IMEI

    International Mobile Equipment Identity

    EMP

    Electromagnetic Pulse

    IMSI

    International Mobile Subscriber Identity

    EPROM

    Erasable Programmable Read-Only Memory

    IP

    Internet Protocol

    EPP

    Enhanced Parallel Port

    IPCONFIG

    Internet Protocol Configuration

    ERD

    Emergency Repair Disk

    IPP

    Internet Printing Protocol

    ESD

    Electrostatic Discharge

    IPS

    In-Plane Switching

    EULA

    End-User License Agreement

    IPSec

    Internet Protocol Security

    EVGA

    Extended Video Graphics Adapter/Array

    IR

    Infrared

    EVDO

    Evolution Data Optimized or Evolution Data Only

    IrDA

    Infrared Data Association

    FAT

    File Allocation Table

    IRP

    Incident Response Plan

    FAT12

    12-Bit File Allocation Table

    IRQ

    Interrupt Request

    FAT16

    16-Bit File Allocation Table

    ISDN

    Integrated Services Digital Network

    FAT32

    32-Bit File Allocation Table

    ISO

    International Organization for Standardization

    FDD

    Floppy Disk Drive

    or Industry Standards Organization

    Fn

    Function (referring to the function key on a laptop)

    ISP

    Internet Service Provider

    FPM

    Fast Page Mode

    JBOD

    Just a Bunch of Disks

    FRU

    Field Replaceable Unit

    Kb

    Kilobit

    FSB

    Front Side Bus

    KB

    Kilobyte or Knowledge Base

    FTP

    File Transfer Protocol

    LAN

    Local Area Network

    FQDN

    Fully Qualified Domain Name

    LBA

    Logical Block Addressing

    Gb

    Gigabit

    LC

    Lucent Connector

    GB

    Gigabyte

    LCD

    Liquid Crystal Display

    GDI

    Graphics Device Interface

    LDAP

    Lightweight Directory Access Protocol

    GHz

    Gigahertz

    LED

    Light Emitting Diode

    GUI

    Graphical User Interface

    LI-ON

    Lithium-Ion

    GPS

    Global Positioning System

    LPD/LPR

    Line Printer Daemon/Line Printer Remote

    GSM

    Global System for Mobile communications

    LPT

    Line Printer Terminal

    HAL

    Hardware Abstraction Layer

    LVD

    Low Voltage Differential

    HAV

    Hardware-Assisted Virtualization

    MAC

    Media Access Control/Mandatory Access Control

    HCL

    Hardware Compatibility List

    MAPI

    Messaging Application Programming Interface

    HDD

    Hard Disk Drive

    MAU

    Media Access Unit or Media Attachment Unit

    HDMI

    High-Definition Media Interface

    Mb

    Megabit

    HPFS

    High-Performance File System

    MB

    Megabyte

    HTML

    Hypertext Markup Language

    MBR

    Master Boot Record

    HTPC

    Home Theater PC

    MBSA

    Microsoft Baseline Security Analyzer

    HTTP

    Hypertext Transfer Protocol

    MFD

    Multi-Function Device

    HTTPS

    Hypertext Transfer Protocol Over

    MFP

    Multi-Function Product

    Secure Sockets Layer

    MHz

    Megahertz

    I/O

    Input/Output

    MicroDIMM

    Micro Dual Inline Memory Module

    ICMP

    Internet Control Message Protocol

    MIDI

    Musical Instrument Digital Interface

    ICR

    Intelligent Character Recognition

    MIME

    Multipurpose Internet Mail Extension

    IDE

    Integrated Drive Electronics

    MIMO

    Multiple Input, Multiple Output

    IDS

    Intrusion Detection System

    MMC

    Microsoft Management Console

    IEEE

    Institute of Electrical and Electronics Engineers

    MP3

    Moving Picture Experts Group Layer 3 Audio

    ACRONYM

    MP4

    SPELLED OUT

    Moving Picture Experts Group Layer 4

    ACRONYM

    PRI

    SPELLED OUT

    Preferred Roaming Index

    MPEG

    Moving Picture Experts Group

    PRL

    Preferred Roaming List

    MSCONFIG

    Microsoft Configuration

    PROM

    Programmable Read-Only Memory

    MSDS

    Material Safety Data Sheet

    PS/2

    Personal System/2

    MUI

    Multilingual User Interface

    PSTN

    Public Switched Telephone Network

    NAC

    Network Access Control

    PSU

    Power Supply Unit

    NAS

    Network Attached Storage

    PVC

    Permanent Virtual Circuit

    NAT

    Network Address Translation

    PXE

    Preboot Execution Environment

    NETBIOS

    Networked Basic Input/Output System

    QoS

    Quality of Service

    NETBEUI

    Networked Basic Input/Output System

    RAID

    Redundant Array of Independent

    Extended User Interface

    (or Inexpensive) Discs

    NFS

    Network File System

    RAM

    Random-Access Memory

    NIC

    Network Interface Card

    RAS

    Remote Access Service

    NiCd

    Nickel Cadmium

    RDP

    Remote Desktop Protocol

    NiMH

    Nickel Metal Hydride

    RF

    Radio Frequency

    NLX

    New Low Profile Extended

    RFI

    Radio Frequency Interference

    NNTP

    Network News Transfer Protocol

    RGB

    Red Green Blue

    NTFS

    New Technology File System

    RIP

    Routing Information Protocol

    NTLDR

    New Technology Loader

    RIS

    Remote Installation Service

    NTP

    Network Time Protocol

    RISC

    Reduced Instruction Set Computer

    OCR

    Optical Character Recognition

    RJ-11

    Registered Jack Function 11

    OEM

    Original Equipment Manufacturer

    RJ-45

    Registered Jack Function 45

    OLED

    Organic Light Emitting Diode

    RMA

    Returned Materials Authorization

    OS

    Operating System

    ROM

    Read-Only Memory

    PAN

    Personal Area Network

    RTC

    Real-Time Clock

    PATA

    Parallel Advanced Technology Attachment

    SAN

    Storage Area Network

    PC

    Personal Computer

    SAS

    Serial Attached SCSI

    PCI

    Peripheral Component Interconnect

    SATA

    Serial Advanced Technology Attachment

    PCIe

    Peripheral Component Interconnect express

    SC

    Subscription Channel

    PCIX

    Peripheral Component Interconnect Extended

    SCP

    Secure Copy Protection

    PCL

    Printer Control Language

    SCSI

    Small Computer System Interface

    PCMCIA

    Personal Computer Memory Card

    SCSI ID

    Small Computer System Interface Identifier

    International Association

    SD card

    Secure Digital card

    PE

    Preinstallation Environment

    SDRAM

    Synchronous Dynamic Random Access Memory

    PGA

    Pin Grid Array

    SEC

    Single Edge Connector

    PGA2

    Pin Grid Array 2

    SFC

    System File Checker

    PII

    Personally Identifiable Information

    SFF

    Small Form Factor

    PIN

    Personal Identification Number

    SLI

    Scalable Link Interface or System Level Integration

    PKI

    Public Key Infrastructure

    or Scanline Interleave mode

    PnP

    Plug and Play

    S.M.A.R.T.

    Self-Monitoring, Analysis, And Reporting Technology

    POP3

    Post Office Protocol 3

    SMB

    Server Message Block or Small-to-Midsize Business

    PoS

    Point of Sale

    SMTP

    Simple Mail Transfer Protocol

    POST

    Power-On Self Test

    SNMP

    Simple Network Management Protocol

    POTS

    Plain Old Telephone Service

    SODIMM

    Small Outline Dual Inline Memory Module

    PPP

    Point-to-Point Protocol

    SOHO

    Small Office, Home Office

    PPTP

    Point-to-Point Tunneling Protocol

    SP

    Service Pack

    ACRONYM

    SPDIF

    SPELLED OUT

    Sony-Philips Digital Interface Format

    ACRONYM

    USB

    SPELLED OUT

    Universal Serial Bus

    SPGA

    Staggered Pin Grid Array

    USMT

    User State Migration Tool

    SRAM

    Static Random Access Memory

    UTP

    Unshielded Twisted Pair

    SSH

    Secure Shell

    UXGA

    Ultra Extended Graphics Array

    SSID

    Service Set Identifier

    VESA

    Video Electronics Standards Association

    SSL

    Secure Sockets Layer

    VFAT

    Virtual File Allocation Table

    ST

    Straight Tip

    VGA

    Video Graphics Array

    STP

    Shielded Twisted Pair

    VM

    Virtual Machine

    SXGA

    Super Extended Graphics Array

    VoIP

    Voice Over Internet Protocol

    TB

    Terabyte

    VPN

    Virtual Private Network

    TCP

    Transmission Control Protocol

    VRAM

    Video Random Access Memory

    TCP/IP

    Transmission Control Protocol/Internet Protocol

    WAN

    Wide Area Network

    TDR

    Time Domain Reflectometer

    WAP

    Wireless Access Protocol/Wireless Access Point

    TFTP

    Trivial File Transfer Protocol

    WEP

    Wired Equivalent Privacy

    TKIP

    Temporal Key Integrity Protocol

    WiFi

    Wireless Fidelity

    TPM

    Trusted Platform Module

    WINS

    Windows Internet Name Service

    UAC

    User Account Control

    WLAN

    Wireless Local Area Network

    UDF

    User Defined Functions or Universal Disk Format

    WPA

    Wireless Protected Access

    or Universal Data Format

    WPS

    WiFi Protected Setup

    UDP

    User Datagram Protocol

    WUXGA

    Wide Ultra Extended Graphics Array

    UEFI

    Unified Extensible Firmware Interface

    XGA

    Extended Graphics Array

    UNC

    Universal Naming Convention

    ZIF

    Zero-Insertion-Force

    UPS

    Uninterruptible Power Supply

    ZIP

    Zigzag Inline Package

    URL

    Uniform Resource Locator

    A+ Proposed Hardware and Software List

    CompTIA has included this sample list of hardware and software to assist candidates as they prepare for the A+ exam. This list may also be helpful for training companies who wish to create a lab component to their training offering. The bulleted lists below each topic are a sample list and not exhaustive.

    EQUIPMENT

    © 2015 CompTIA Properties, LLC, used under license by CompTIA Certifications, LLC. All rights reserved. All certification programs and education related to such programs are operated exclusively by CompTIA Certifications, LLC. CompTIA is a registered trademark of CompTIA Properties, LLC in the U.S. and internationally. Other brands and company names mentioned herein may be trademarks or service marks of CompTIA Properties, LLC or of their respective owners. Reproduc- tion or dissemination prohibited without written consent of CompTIA Properties, LLC. Printed in the U.S. 02088-Nov2015



    References:


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