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MB2-715 Microsoft Dynamics 365 customer appointment Online Deployment

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MB2-715 exam Dumps Source : Microsoft Dynamics 365 customer appointment Online Deployment

Test Code : MB2-715
Test denomination : Microsoft Dynamics 365 customer appointment Online Deployment
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: 90 real Questions

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Microsoft Microsoft Dynamics 365 customer

Microsoft Dynamics 365 AI going tough after Salesforce | killexams.com real Questions and Pass4sure dumps

Microsoft and Salesforce are attacking each other again. Microsoft Dynamics 365 AI tools are coming so that you can pork...

up earnings, advertising and marketing and -- most of complete -- provider and guide, unveiled the day after Salesforce introduced Quip Slides, a PowerPoint competitor.

Salesforce seems to be annexing Microsoft's business-productiveness territory, while Microsoft is rolling its forces deeper into Salesforce's CRM domain with the aid of greater tightly connecting groups collaboration with its CRM suite, freshened up with novel AI capabilities.

"you absorb got got Salesforce saw Quip Slides, and you've received Microsoft doing a gross bunch of integration between groups and Dynamics ... who's going after whose market?" said Alan Lepofsky, analyst at Constellation research.

In a media briefing forward of its Ignite person convention, the tech huge took some direct shots at emulate Salesforce in introducing Microsoft Dynamics 365 AI apparatus that buttress CRM tactics. Of specific note was Dynamics 365 AI for consumer provider, which provides out-of-the-field digital brokers.

Assistive AI for contact facilities

Who's going after whose market? Alan Lepofskyanalyst, Constellation analysis

virtual agents can engage a number of kinds, two of which comprehend chatbots that Do the speakme on behalf of humans, or assistive bots that prompt humans with recommended solutions for enticing reside with consumers both on voice or text channels.

New Microsoft bots, constructed on Azure Cognitive capabilities, may not require the code-intensive edifice or advisor functions that different vendors' CRM tools do, claimed Alysa Taylor, Microsoft company vice president of industry applications and international business. She singled out Salesforce as a CRM competitor in her feedback.

"Many companies tender [virtual agents] in a passage that is very cumbersome for agencies to adopt," Taylor pointed out. "It requires a immense services engagement; Salesforce partners with IBM Watson to be capable of deliver this."

either means, the bots will require practicing. Microsoft Dynamics 365 AI-powered bots will too be knowledgeable by using convoke headquarters managers, asserted Navrina Singh, Microsoft AI principal product lead, complete the passage through a demo.

Microsoft CEO Satya Nadella Microsoft CEO Satya Nadella's taking on Salesforce with novel CRM AI tools

The bots can faucet into cellphone log transcriptions, e-mail and different contact headquarters records stores to shape answers to consumer complications and engage one of the most workload off of overburdened contact headquarters agents, Singh talked about.

The virtual agent introductions were gigantic adequate that Microsoft brought out CEO Satya Nadella for a cameo with Singh during the briefing.

"The aspect it really is most wonderful to me," Nadella stated, "... is that [Microsoft] can get every enterprise obtainable an AI-first business. They absorb already got clients, they absorb already got facts. if you can democratize using AI tools, each company can harness the punch of AI."

other Dynamics 365 AI apparatus for CRM

sales and advertising and marketing staffs collect their personal Dynamics 365 AI infusion, too.

Microsoft brings Dynamics 365 AI for revenue in accordance with Salesforce Einstein apparatus that exercise AI to prioritize lead pipelines and income-team performance administration.

Microsoft Dynamics 365 AI for Market Insights plumbs marketing, sociable media and other customer appointment statistics to enrich customer members of the family and "interact in principal conversations and reply quicker to developments," Taylor wrote in a blog publish asserting the brand novel system.

whereas the Microsoft moves look beneficial, industry observers questioned even if they could Microsoft get an impress in Salesforce's immense market footprint, in spite of the fact that they are less complicated to get exercise of, extra not pricey and extra intuitive than Salesforce's.

Lepofsky observed he's not certain, as a result of the sheer numbers. The a hundred and fifty,000-amazing Dreamforce user conference is at the same time as Ignite, and the latter will doubtless draw only about a sixth of the Dreamforce crowd. And Salesforce likely won't be resting on its AI credentials both.

"I suppose you can speculate that Salesforce will even be talking about AI advancements at Dreamforce, so most likely or not it's now not that differentiating for Dynamics," Lepofsky spoke of.

whereas Microsoft introduced no release date for its AI tools, a preview web page will travel online this autumn, Singh stated.


without deliberate declares Integration with Microsoft Dynamics 365 | killexams.com real Questions and Pass4sure dumps

October 01, 2018 09:00 ET | supply: without delay

SAN FRANCISCO, Oct. 01, 2018 (GLOBE NEWSWIRE) -- directly, an AI and gig economic system platform for consumer carrier, these days introduced a novel integration with Microsoft Dynamics 365 as fraction of at once and Microsoft’s ongoing collaboration.

As a fraction of the novel integration, without deliberate will advocate Microsoft purchasers issue past the middling contact middle model, the usage of AI, the gig economy, and world networks of product experts to exchange outsourced contact centers. by deploying at once with Dynamics 365, shoppers absorb a novel alternative to faucet their valued clientele and companions, paying them to reply consumer questions and coach the AI to instantly retort questions.

directly began working with Microsoft within the descend of 2017, when at once became used to empower Microsoft valued clientele to advocate fellow consumers with client provider, complete from the consolation of their domestic, on a mobile device, and as their time table makes it possible for. Microsoft too invested in directly through M12 (formerly Microsoft Ventures) throughout directly’s collection B funding round. With the novel Dynamics 365 and at once integration, Microsoft will participate this resourceful customer provider mannequin with their commercial enterprise purchasers through the App supply market, featuring users with a simplified deployment event and a gig economic system dashboard that tracks key efficiency indications comparable to consumer satisfaction ratings.

“As one in every of their investors and largest valued clientele, we’re overjoyed to be capable of extend their collaboration with Microsoft to consist of Microsoft Dynamics 365,” observed Antony Brydon, directly’s co-founder and CEO. “directly saves businesses from outsourcing, helps transition industry operations to digital channels, and common helps corporations carry superior answers to purchasers within the moments that import number. by passage of integrating with Dynamics 365, we’ll be able to further carry these benefits to the market.”

Alysa Taylor, company vice chairman of enterprise purposes and world trade at Microsoft Corp., talked about, “at once has helped Microsoft give a superb back journey to their users via a blend of AI and a community of experts, and with this novel partnership, they are now enabling this identical capability for their Dynamics 365 clients.”

moreover Microsoft, world-class manufacturers fancy Airbnb, Autodesk, LinkedIn, Samsung, and SAP exercise directly to engage passionate shoppers, construct more suitable consumer relationships, and supply more advantageous solutions.

Media ContactIan MartoranaThe Bulleit group for Directlydirectly@bulleitgroup.com

About DirectlyWe confidence the fundamental nature of labor is changing from fastened to fluid, as AI and the gig economy seriously change how individuals and groups labor within the subsequent monetary system. We’re leading this shift with an commercial enterprise platform that adjustments the manner agencies deliver consumer provider. Their platform helps companies fancy Airbnb, Autodesk, LinkedIn, Microsoft, SAP, and Samsung look to be past the natural contact headquarters and carry improved answers to shoppers within the moments that depend. We’re based mostly in San Francisco and backed via accurate companies including M12, lawful Ventures, Costanoa Ventures, and Northgate. We’re hiring! visit https://www.at once.com/careers/ to find out greater.


Microsoft introduces HoloLens to companies through Dynamics 365 apps | killexams.com real Questions and Pass4sure dumps

FILE image: A Microsoft rescue is pictured in long island city, immense apple, U.S., August 21, 2018. REUTERS/Carlo Allegri/File photo

(Reuters) - Microsoft Corp (MSFT.O) announced on Tuesday novel AI and combined-reality purposes for its Dynamics 365 on-line industry utility, inserting to get exercise of its augmented-fact goggles HoloLens for businesses.

The additions to its cloud-based software got here two years after HoloLens changed into launched.

the novel AI applications, Dynamics 365 layout and Dynamics 365 remote Assistant, back associate live far off colleagues with the exercise of HoloLens, Microsoft illustrious in a weblog. (bit.ly/2NlIfN7)

Citing oil industry Chevron Corp’s (CVX.N) exercise of the functions, Microsoft said they back to remotely collaborate with and advocate firstline people and remote specialists, reducing travel back and forth time.

“in the past it changed into required to coast in an inspector from Houston to a facility in Singapore once a month to investigate cross-check machine. Now it has in-time inspection using Dynamics 365 far off aid and might determine considerations or supply approvals immediately,” Microsoft stated.

Microsoft too announced the launch of Dynamics 365 AI for earnings, client service and market insights.

Dynamics 365, which posted a sixty one % enhance when Microsoft reported its quarterly results in July, competes with San Francisco-primarily based Salesforce’s (CRM.N) flagship sales Cloud.

the brand novel AI functions could be launched next month, the industry observed.

Reporting by using Nivedita Balu in Bengaluru


MB2-715 Microsoft Dynamics 365 customer appointment Online Deployment

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MB2-715 exam Dumps Source : Microsoft Dynamics 365 customer appointment Online Deployment

Test Code : MB2-715
Test denomination : Microsoft Dynamics 365 customer appointment Online Deployment
Vendor denomination : Microsoft
: 90 real Questions

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Microsoft Dynamics 365 customer appointment Online Deployment

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Dynamics 365 online deployment — MB2–715 study notes | killexams.com real questions and Pass4sure dumps

You cannot create a solution with Microsoft Dynamics 365 if you don’t understand it. #HoskCodeWisdom

The goal of Dynamics certifications is to broaden your knowledge, learn how novel features labor and collect a certification to prove you know it — and that’s useful to you and employers.

The benefits of Dynamics certifications are discussed in my posts below:

How to prepare

First of all, understand what you will be tested on and read the certification criteria:

Microsoft Dynamics 365 customer appointment Online Deployment certification criteria

These are the main areas:

  • Create a Customer Organizational Structure (25% — 30%)
  • Administer the Microsoft Dynamics 365 Environment (25% — 30%)
  • Integrate Microsoft Dynamics with Other Applications (20% — 25%)
  • Manage Microsoft Outlook and Mobile Environments (25% — 30%)
  • Look at the details under these because they will comprehend parts of the Dynamics 365 you don’t absorb undergo with. This article explains why you might not absorb undergo with unavoidable areas of Dynamics 365.

    Certification process

    I absorb been getting Dynamics certificates since Microsoft Dynamics CRM 4 and I exercise the same proven steps:

    · Watch the Dynamics learning portal videos for the certification for the functionality I don’t know (and sometimes watch them for a refresh).

    · Whilst watching the videos I will get study notes. I believe in lively reading/watching; otherwise I can’t bid if the information is sinking in or bouncing off.

    · For functionality I haven’t used before I create a trial in Dynamics 365 and play with the functionality. Using the functionality is the best teacher.

    · I get notes on the limitations of functionality and absolutes because these are the things Microsoft likes to test you on. It’s too simple to read these notes and attach them into a quiz to enable you to test your knowledge.

    Source of information

  • Dynamics learning portal self-paced learning — 81071: Deployment in Microsoft Dynamics 365
  • Neil Parkhurst MB2–715 revision guide
  • Get yourself a Microsoft Dynamics 365 trial
  • Read and learn the study notes below and makes some notes of your own
  • Hosk study notes

    Please note these were made in 2017 and some things could absorb moved on…

    · blog post with a few details on Dynamics 365 instance management

  • There are two types of Instances: Production Instances and Non- production Instances.
  • Sandbox instance can be attach in Administration Mode and System Administrator and System Customizer role can token in to the instance
  • While Copying instance, target instance can be a Sandbox or Preview instance; not a Production instance.
  • When an instance is copied, target instance will be deleted and replaced with copy Source instances data, customizations.
  • Global administrator can copy complete available instances. But Dynamics 365 system administrator can copy instance for which they absorb system administrator role.
  • Notifications are sent to administrators or any additional recipients configured when 80 % for storage restrict is reached. If storage restrict is reached no novel records can be created. Here then data needs to be removed and/ or additional storage needs to be purchased
  • Full Copy includes complete application data, user, customizations from the source instances and is suitable for UAT, upgrade testing, preview in Production (TAP/EA) and training.
  • Minimal copy includes users, customizations and is suitable for iterative team deployment, Partner/ ISV Solutions and Proof of Concepts.
  • System backups occur daily.
  • System backups are retained up to three days. Check your expiration date.
  • System backups Do not import against your storage limits.
  • You can back up Production and Sandbox instances.
  • You can only restore to a Sandbox instance. To restore to a Production instance, first switch it to a Sandbox instance.
  • Only CRM Online 2016 Update 1 or later versions are supported for backup.
  • On-demand backups are retained for up to three days. Check your expiration date
  • The instance remains available while being backed up.
  • The instance remains unavailable while being restored.
  • Copied instances are copied to the same region as the source instance.
  • Instances that are reset are reset to the current region.
  • Preview Instances Do not consume any of the storage quota purchased for Production and Sandbox instances.
  • A tenant can comprehend up to 50 Dynamics 365 (online) production instances and up to 75 non-production (Sandbox) instances.
  • Each instance within the tenant receives its own SQL database.
  • Dynamics 365 data is not shared across instances.
  • Storage is shared across the primary instance and any additional instances.
  • All instances for a sole customer tenant will be set up in the geography where they initially signed up for their account. Storage consumption is totalled and tracked across complete the instances attached to a customer tenant.
  • You can set up divide security groups for complete instances.
  • A licensed Dynamics 365 (online) user can potentially access complete the Dynamics 365 (online) instances associated with the tenant. Access is controlled by instance security group membership.
  • You can purchase additional instances through the Additional Instance Add-On. Additional instances can be added only to “paid” subscriptions — not trials or Internal exercise Rights (IUR). If you purchased your Dynamics 365 (online) subscription through Volume Licensing, you must travel through your great Account Reseller (LAR) to purchase the additional instance.
  • You can’t merge existing trials or subscriptions onto an additional instance; instead, you will exigency to journey your data and customizations.
  • User accounts, identities, security groups, subscriptions, licenses, and storage cannot be shared among tenants. complete tenants can absorb multiple instances associated with each specific tenant. Dynamics 365 data is not shared across instances or tenants.
  • Your instance will not be updated unless you ratify it. This means your organization will travel without the latest features and functionality until you explicitly give approval for the update to happen. maintain in mind, they Do absorb an update policy that will get some updates mandatory, with no approval required.
  • At any given point a customer must be on the current version (n) or a version prior (n-1). For example, if you are on CRM Online 2016 Update (n-2) and chose not to engage the available CRM Online 2016 Update 1 (n-1), then you would exigency to engage December 2016 update for Dynamics 365 (online) (n) as a mandatory update.
  • Twice per Year novel features become available through customer-driven updates in the Microsoft Dynamics 365 instance.
  • Office 365 admin centre to add/remove users
  • Best practise is to get the user change their password when they login
  • You add the user in Office 365 admin centre but you then must log into Dynamics 365 and give them a security role
  • Authentication is having a licence and office 365 user
  • Authorisation is having a security role
  • Removing the Dynamics 365 license makes the user disabled
  • Role assignment will abide the same for a disabled user.
  • Non-interactive users are for service accounts/integration
  • You can absorb 5 non-interactive accounts
  • Non- interactive users can be used for programmatic access
  • Non-interactive users don’t consume a licence
  • Global Administrator — access office 365 admin centre
  • Administrative roles don’t exercise licences
  • Administrative roles can’t contemplate any Sales, Marketing or service records
  • Administrative role is set to Administrative on user settings
  • To reduce administration, it’s recommended you setup federation because you must absorb an office 365 user. Synchronise your AD with Azure AD
  • A global administrator will, by default, too absorb systems administration privileges in Dynamics 365
  • Global administrator can access Dynamics 365 without a license but they cannot view any records without a Dynamics 365 license in read-write mode
  • Global Administrators are the only people who can apportion other admin roles
  • You can apportion alternative email addresses
  • Customized Administrator roles
  • · Billing Administrator

    · Dynamics 365 service administrator

    · Exchange administrator

    · Password administrator

    · Skype for industry administrator

    · Power BI service administrator

    · Service administrator

    · SharePoint administrator

    · User management administrator

    Licensing

  • Dynamics 365 is available in two editions. industry and Enterprise. — not any more but the exam might not be updated
  • Enterprise is aimed at customers with more than 250 users
  • Enterprise can comprehend operations and finance
  • Enterprise has dual rights which means you collect a free on-premise licence with your on-line licence
  • Business edition is aimed at companies with 10–250 users
  • Dynamics 365 is based on named users — e.g the license is assigned to a Office 365 user
  • Enterprise edition application licenses are often $95 each. Whilst the customer appointment plan, giving access to complete of the appointment apps is $115 per user per month
  • The Dynamics 365 strategy license, giving total access to complete of customer appointment and operations is currently $210. Whilst the Unified Operations strategy is $190.
  • Business edition, plenary users are $40 per exercise per month. And a industry edition team member license is $5 per user per month.
  • One sandbox and one production instance are provided with your first purchase of a Dynamics 365 license.
  • Additional sandboxes cost $90ish per month
  • Portal

  • One portal is included with any Dynamics 365 Customer appointment strategy subscription, per tenant, shared across complete Customer appointment Application
  • Each portal may only be associated with one instance
  • Instances

  • Tenant — an account created in Microsoft Online services
  • One tenant > many instances
  • Each instance is deployed to a divide SQL database
  • Different instances can be used for different tasks — test, dev, training, etc
  • Security group — what users can access what instances. g. you could absorb a developers security group, with access to the development instances
  • Two Instances types
  • · Production instances

    · Non-production instances — Sandbox

  • Production and sandbox instances are purchased as addons for a subscription
  • Trials cannot purchase add-ons
  • All instances absorb names and unique url
  • Instances are managed in the Dynamics 365 admin centre
  • Sandbox instances absorb actions not available on production instances such as
  • · Switch (change from production to sandbox or sandbox to production)

    · Reset

    · Delete

    · Copy

  • An admin can switch between product to sandbox and sandbox to production.
  • You can only switch instances if you absorb paid for the different types
  • Production instances cannot be reset
  • When an instance is reset, it’s deleted and created as a novel instance
  • Sandbox instance can be moved to Administration mode
  • Administration mode, limits access to administrators and customizers
  • Administration mode stops back group operations such as Async services and workflows
  • All the storage is shared between complete instances
  • A plenary copy, Copies an instance copies Data, users and customisations
  • Minimal copy only copies users and customisations
  • When copying admiration how much data you absorb available and cost
  • You might not want developer users to contemplate production data — be careful
  • You can only copy instances to a sandbox instance
  • You can copy from production or a sandbox instance
  • A tenant can comprehend 50 production instances and 75 non-production instances
  • Each tenant is bound to the same region
  • You can exact Microsoft to create instances in different regions
  • You can only copy between instances in the same region
  • You can absorb multiple tenants, you cannot participate anything between tenants
  • Each tenant is linked to a divide lively directory
  • You can enable Admin mode (Administrative Access) and only users with Administrator or System customizer security roles can token in.
  • Administrative access will disable Asnc jobs such as Workflows, async plugins, service side sync)
  • You can only enable Admin mode on sandbox instances
  • You can switch a production instance to a sandbox instance
  • You can delete a sandbox instance
  • You cannot delete a production instance
  • You can reset a sandbox instance
  • You cannot reset a production instance
  • Resetting an instance wipes it clean, removes customisations, data, users, everything
  • You can copy an instance to a Sandbox instance
  • You cannot copy sandbox to production or production to production
  • The maximum data you can copy is 100 GB
  • Full copy copies customisation, data and users
  • Minimal copy copies customisations and users but not data
  • Reset an instance, deletes it and recreates it. This is useful to set the sandbox to a different version, free up storage space, delete the data
  • Storage

  • Storage is shared between complete instances
  • If storage capacity is reached, novel records cannot be created
  • Storage is connected to a subscription not an instance
  • You collect a warning when 80 percent of storage is reached
  • You can add more email recipients to the notification list (e.g. partners)
  • You cannot reset a production instance
  • A novel subscription will provide 10Gb of storage, a free sandbox instance, free portal
  • an additional 5Gb will be granted for each 20 plenary licenses purchased
  • You can contemplate your Microsoft Dynamics licenses within the licenses option under billing in Office 365 admin
  • There is a restrict of 30 TB
  • Dynamics 365 has a restrict of 300 custom entities
  • default a Dynamics 365 Customer appointment subscription will provide 10Gb of storage. Then an additional 5Gb of storage is automatically added for every 20 plenary users. (Team member licenses Do not contribute to this increase.)
  • The amount of extra “free” storage is capped at 30Gb.
  • Additional storage can be purchased in 1Gb chunks. Up to a maximum of 5Tb of extra storage.
  • Updates

  • Updates become available twice a year
  • CDU — Customer driven update
  • You can skip one update but you cannot skip 2 in a row
  • The next update will be mandatory if you skip one
  • Patches will be released between major releases
  • Update emails are sent prior, during and after the update
  • Updates exigency to approved for each instance
  • Your instance won’t be updated without your approval. Unless the update is mandatory where it will be updated without approval (e.g. you must engage 1 update per year)
  • You must be a Dynamics 365 System administrator to ratify an update
  • When an update is approved, you can reschedule it as long as it hasn’t started
  • When an update has started the reschedule option will no longer be available
  • Four stages of an update
  • · Queue (Not Started)

    · Backup

    · Restore

    · Database Upgrade

    Notifications

  • You collect notifications for
  • · Service outages

    · 80% storage restrict reached

    · Potential upgrades

    SharePoint — Document management

  • SharePoint can store documents outside of Dynamics 365 and is a passage to rescue space in Dynamics 365
  • SharePoint is server to server integration
  • All combinations of Dynamics 365 online/on premise and SharePoint online/on premise are supported
  • Microsoft OneDrive

  • 1TB of cloud space provided
  • You can participate documents on OneDrive to provide a more private routine of sharing, instead of the public SharePoint
  • You exigency SharePoint integration for OneDrive to work
  • You must be assigned an Office 365 licence
  • Dynamics 365 on Premise or on line
  • You must enable OneDrive for industry in System settings
  • There is a security privileges called OneDrive for Business, organize in in core records à miscellaneous privileges
  • Microsoft OneNote

  • OneNote is used to capture notes
  • OneNote integrates with Dynamics 365 and On premise
  • OneNote notebooks are stored in a SharePoint site
  • SharePoint integration must be enabled
  • You enable OneNote integration at an entity level
  • For enabled entities OneNote notebook will issue on the activity wall, after Notes
  • Microsoft Skype/Skype for business

  • You can configure which skype is used
  • It can automatically open when you click on a phone number
  • Office 365 groups

  • Shared workspaces for people to collaborate
  • It allows collaboration with Dynamics 365 and Office 365 users (who don’t absorb Dynamics 365 licences)
  • You exigency an Exchange Mailbox for each user that will exercise Office 365
  • SharePoint integration must be enabled for Office 365 Group users to view documents
  • Office Delve uses Machine learning to search complete data (but not data held in Dynamics 365)
  • Delve can be shown in the Dynamics 365 as a dashboard
  • Delve dashboard cannot be shown on Dynamics 365 on premise
  • Dynamics 365 Apps

  • Apps allow you to edit the site map to only demonstrate unavoidable entities, regardless of security role
  • Apps can be enabled/disabled for one or more security roles
  • Each App has its own URL
  • The apps suffix will labor in the url
  • Users can navigate to the app from the menu
  • Apps only labor in the web client
  • Apps can modulise the UI and provide a filtered view
  • Apps is another solution enabled entity
  • Apps can used Dashboards, Forms and views and Charts and industry process functions
  • App validation warns users on missing dependencies during app creation
  • App has a sitemap designer, which can be used by non-admin users
  • App Source allows you to find apps
  • Apps can add Site Map, Dashboards, industry process flows, entities (forms, views, charts)
  • Powerapps

  • PowerApps allow you to create no code apps
  • PowerApps can be built from templates
  • PowerApps can dash in a web browser or mobile device (IOS, Android, Windows phones/tablets.)
  • To exercise PowerApps you exigency Office 365 or Dynamics 365 licence
  • You can access PowerApps from the app selector in Office 365
  • Powerapps is free of Office 365 and Dynamics 365 users
  • 2 Paid plans for PowerApps
  • Free PowerApps cannot exercise the common Data Service
  • 1 paid strategy can exercise the common data service
  • 2 paid strategy can model your data using common data service and enterprise grade admin
  • You can connect powerapps with 90 plus different services
  • You don’t write code but can exercise exceed fancy formulas
  • You can link PowerApps with Flow
  • Outlook integration

  • Dynamics 365 for outlook is installed on a user’s computer
  • You can track emails, appointments, contacts and tasks
  • Dynamics 365 for outlook allows you to labor offline
  • Dynamics 365 for outlook supports 32 and 64 bit
  • Dynamics 365 for outlook works with Windows 7, 7 SP1, 8, 8.1, 10
  • Dynamics 365 for outlook works with Windows server 2012 and 2012 R2
  • Deploying can be done manually, command line, group policy, remote desktop, Microsoft System headquarters configuration manager
  • To track emails, the outlook email address must match the users email address in Dynamics 365
  • You can add multiple instances visible in Outlook
  • Only one instance can be a syncing instance
  • Offline data is stored on a local Microsoft SQL server express database
  • The offline data filters controls what data is downloaded to the users computer
  • You cannot add novel sphere or custom sphere to the synchronisation settings
  • Dynamics 365 app for outlook
  • Dynamics 365 apps works online not on each users machine
  • You can track meetings and appointments not just emails
  • Dynamics 365 email templates can be used in the Dynamics 365 app for outlook
  • Dynamics 365 doesn’t absorb built in email functionality
  • Server side sync, integrates Exchange and Dynamics 365
  • Server side sync doesn’t exigency Outlook to be running
  • Server side sync talks direction with exchange and Dynamics 365
  • Incoming — None, Microsoft Dynamics 365 for Office outlook, Server side sync or email router or forward mailbox
  • Outgoing none, Microsoft Dynamics 365 for Office outlook, Server side sync
  • Folder level tracking will automatically track emails when they are moved to unavoidable folders
  • You can link Exchange rules to journey emails into folders and linked with Folder level tracking
  • A restrict of 25 rules/folders
  • You create folder tracking rules
  • Mobile Apps

  • Dynamics 365 for phones — uses the same forms as web applications
  • Dynamics 365 for phones — CRM onlines 2015 updates 1, CRM 2016 on premises
  • Dynamics 365 for phones express — CRM 2013 on prem, on line
  • Dynamics 365 for tablets — CRM 2013 online and on premise
  • Mobile apps are free for licenced users
  • Go to a contour and click a sphere to set if a sphere is visible on the phone
  • Forms are used for both web app and mobile
  • Entity metadata has a checkbox — enable for mobile
  • · Read only in mobile

    · Enable for mobile offline

  • 2 Security privilege restrict access Dynamics 365 for mobile and Dynamics 365 for phones express
  • Mobile security privileges are organize in the industry management section
  • All custom entities can be enabled for complete mobile apps
  • Dynamics 365 for phones and tablets can get entities read only
  • Some system entities cannot be enabled
  • Tabs, sections and fields can be hidden from Dynamics 365 for phones
  • You cannot bury components (fields, sections, tabs) for Dynamics 365 for tablets
  • You can bury components for Phones but not tablets
  • Multiple dashboards can be enabled for Dynamics 365 for phones and Dynamics 365 for tablets
  • System or user dashboards can be enabled for phones and tablets
  • There is a dashboard property called Enable for mobile
  • You can only enable offline sync in a production instance
  • You exigency 5+ professional licences or 1 enterprise license
  • You exigency to create mobile offline profile, which defines what data is taken offline
  • You can define data to be download as My data, Teams data or industry units data
  • You exigency to add users to a mobile profile and publish it
  • You can pick to set Synchronization conflicts

  • Microsoft Dynamics 365 and Adobe undergo Cloud selected by 24 Hour Fitness to transform customer appointment | killexams.com real questions and Pass4sure dumps

    REDMOND, Wash., and SAN JOSE, Calif. — April 25, 2018 — Microsoft Corp. (Nasdaq: MSFT) and Adobe (Nasdaq: ADBE) on Wednesday announced an agreement with 24 Hour Fitness, one of the nation’s largest privately owned and operated fitness chains, to deploy Microsoft Dynamics 365 and Adobe undergo Cloud across its network of more than 420 clubs nationwide. This will enable 24 Hour Fitness to dramatically enhance its competence to tender more personalized and unified digital experiences for members throughout every handle point in their fitness journey. With technology integrations across Microsoft industry applications and Adobe undergo Cloud, 24 Hour Fitness is investing in a combined cloud platform to engage its members and prospects with highly personalized experiences (see video).

    “We absorb an opportunity to establish a novel bar across the industry by delivering personalized digital interactions to their members that are available 24 hours a day, at home, on the road or in the gym,” said frank Napolitano, president, 24 Hour Fitness. “It’s not an simple feat to achieve this with nearly 4 million members. Adobe is empowering us to create mass consumer personalization that scales, complete utilizing the Microsoft Dynamics 365 platform. In doing so, they are better positioned to serve their members the workouts and health and fitness guidance they truly want and need.”

    24 Hour Fitness is undertaking a journey to digitally transform its operations by combining functional departments to provide a sole view of members and guests, messaging, and performance. Integrated cloud solutions from Adobe and Microsoft will back 24 Hour Fitness with scale, security and outreach along with AI and machine learnings to streamline its industry and connect more deliberately to its members.

    “Adobe and Microsoft are at the headquarters of how they bring in material data, draw quick-witted insights, and then how they act upon those insights across complete their channels holistically,” said Tom Lapcevic, executive vice president and chief marketing officer, 24 Hour Fitness. “Our mission is to back people ameliorate their lives every day through fitness, both inside and outside their clubs. So, whether it be email communications with a member, a mobile push notification or an SMS communication, they get positive that complete their channels are in sync with what the needs of that individual are. It’s about giving every one of their members and guests a better and more personalized undergo — and ultimately the results they desire.”

    24 Hour Fitness already leverages Adobe push for email, SMS and mobile push messaging, and Adobe Target for personalization across channels. Integration with Microsoft Dynamics 365 for Sales will enable 24 Hour Fitness to leverage sales data for member and guest insights, providing a sole view of the customer that can be used to personalize experiences. For example, 24 Hour Fitness can customize offers, such as personal training recommendations based on loyalty, interests and geography. In addition, the 24 Hour Fitness 24GO custom coaching platform, powered by Adobe undergo Manager for content management and delivery, combined with Microsoft Dynamics 365 provides custom workouts, at-home programming, progress and goal tracking, and class schedules — complete within a sole dashboard. As well, the monthly digital magazine 24Life offers experts to back you think, eat, journey and recover better.

    “24 Hour Fitness is at the forefront of delivering exceptional personalized customer experiences across novel customer acquisition complete the passage through delivering ongoing member services,” said Alysa Taylor, common manager, Microsoft industry Applications & Industry Group. “Together with Adobe, we’re dedicated to empowering digital transformation with 24 Hour Fitness and are supercilious to associate them in their efforts to develop wonderful experiences that can revolutionize their industry and further engage their members.”

    “Delivering personalization at scale is the holy grail when it comes to how fitness companies engage with members,” said Dave Welch, vice president, Microsoft Solutions, Adobe. “24 Hour Fitness is able to achieve precisely this by harnessing the unique advantages of Adobe and Microsoft’s joint solutions. This can be a game-changer that truly transforms the member experience.”

    At Adobe summit 2018 terminal month, Microsoft and Adobe outlined novel endemic technology integrations between Adobe undergo Manager and Microsoft Azure, Adobe push and Microsoft Dynamics 365, and Adobe Analytics and Microsoft Power BI. The companies together serve more than 60 global brands today, empowering enterprises to compile customer insights, creating a sole view of the customer that can be used to personalize experiences across marketing touchpoints. More information on these joint solutions can be organize here.

    About Adobe

    Adobe is changing the world through digital experiences. For more information, visit www.adobe.com.

    About Microsoft

    Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an quick-witted cloud and an quick-witted edge. Its mission is to empower every person and every organization on the planet to achieve more.

    For more information, press only:

    Microsoft Media Relations, THEY Communications for Microsoft, (425) 638-7777,

    rrt@we-worldwide.com

    Melissa Chanslor, (415) 832-5489, chanslor@adobe.com

     

    Note to editors: For more information, advice and perspectives from Microsoft, gladden visit the Microsoft advice headquarters at http://news.microsoft.com. Web links, telephone numbers and titles were revise at time of publication, but may absorb changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other arrogate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.


    Microsoft Dynamics 365 – Hits and Misses in the novel CRM Release | killexams.com real questions and Pass4sure dumps

    Share on LinkedIn

    Microsoft shared the 2017 Spring (version 9) Dynamics 365 Customer appointment release (previously known as Dynamics CRM.) From my perspective, the biggest enhancements are a novel user interface (UI), more componentized platform design and novel SMB CRM sales and marketing suite. Based on my Dynamics 365 review, here are the most bewitching novel capabilities.

  • A novel UI referred to as the Unified Interface reduces white space and adds styling additions such as page borders, uniform spacing, color themes, text wrapping and sphere controls styling. It adheres to Responsive Design for write once, deploy anywhere reusability, is used for both online and offline operation, and is contour factor adaptive across platforms and devices. It will first be released with SMB Sales, SMB Marketing and Customer Service, and later released for the Enterprise CRM suite.
  • Dynamics 365 Customer Insights

  • As fraction of the Unified Interface, the sociable Pane (aka sociable pain) which uses tabs to panoply posts, activities and notes has been replaced with a sole time line view. The Activity Timeline includes novel configuration options to specify which activities and activity fields panoply for each activity kind and a “What you missed” view – which displays changes for a record since it was terminal accessed.
  • Dynamics 365 Activity Timeline

  • Customer Insights now extends machine learning and algorithms to comprehend Predictive Match (links various identities of the same customer among multiple channels and systems), Predictive Scoring (forecasts outcomes) and Segmentation. This is one those powerful capabilities that further CRM software from a data entry implement to information delivery platform.
  • Dynamics 365 Predictive Match

  • Organizational Insights provide the constructs to panoply telemetrics for measures such as user adoption, software utilization, system performance, error history, data storage, plug-ins, and can too be used to adjust user licensing and license types based on actual software utilization.
  • Selective offline operation allows you to select which CRM modules are available for which users for mobile app offline operation. Offline enabled and online only apps can coexist.
  • Mobile CRM now includes more custom controls and the competence to switch forms.
  • Virtual entities exercise web services to integrate and panoply data residing in external systems as CRM entities. The virtual data is an alternative approach to replicating data and can be included in Dynamics 365 labor streams such as industry process automation.
  • With this release the CRM software further evolves from a monolithic platform to more componentized marketing, sales and service applications. This platform and application code separation removes (some) inter-module dependencies and facilitates more focused test cycles and more narrow release cycles (i.e. promotion cycles and stinging fixes).
  • Despite the semi-recent $26B acquisition, the LinkedIn integration capabilities are slightly muted in this release. There is a capability to embed LinkedIn information within the account, contact or opportunity records. Information such as advice Mentions, Shares, job changes and activities can be dynamically updated. Team Connections can identify sociable circles for introductions. Data can be migrated between systems so that the LinkedIn Sales Navigator syncs limited contact data with Dynamics 365.
  • Dynamics 365 Gaps

    While the CRM release is a nice step forward, several gaps remain.

  • There is waning advocate for on-premise software operation. Most of Microsoft’s biggest releases – such sphere Service, Power BI, POS, Flow, PowerApps, Common Data Services (CDS) and more – are not available on-premise. Microsoft’s edge of offering online or on-premise delivery election is becoming less of an advantage.
  • There is still no routing and approval processing capability. This is a immense gap for larger companies where approval processing is pervasive.
  • Still no Lifecycle Services (LCS) for CRM. The existing Application Lifecycle Management (ALM) is basic and laborious and does not advocate a DevOps operation.
  • The Dynamics 365 industry Edition Sales and Marketing apps are further delayed. The industry Edition is designed as a reduced feature set at a lower charge point. Extensibility is too limited. For example, the SMB suite limits third party (ISV) apps to only the CRM software measure entities. industry Edition can migrate up to the Enterprise Edition, however, it appears Enterprise Edition cannot downgrade to the industry Edition. There’s some talk of using industry Edition and Enterprise Edition CRM within the same instance, but that availability appears to be further down the road.
  • The novel bulk email and marketing automation capabilities in industry Edition will not available in the Enterprise edition. This is a immense gap that requires companies to procure a third-party marketing solution.
  • The Elephant in the Room

    Will this release proximate the gap with Salesforce? Probably not. While Microsoft is the primary challenger to the market participate leader, Salesforce’s market participate is at least 8 times larger and the gap is expanding as the top CRM software provider continues to grow at about 7 times Microsoft (Salesforce CRM sales of about $7B compared to Microsoft estimated $1B over terminal 12 months). IMHO, Microsoft’s failure to dwindle the gap with Salesforce is primarily due to exigency of innovation. Unlike top competitors that embraced cloud delivery early, pioneered sociable industry capabilities, deliver integrated marketing automation and tender real Customer undergo technologies, Microsoft’s strategy is more of a hastily follower. While this strategy won’t secure a market leader position, it’s not necessarily tainted for customers as long as Microsoft delivers the technology to back companies engage customers and deliver relevant, personalized, contextual and predictive Customer Experiences in a reasonable timeframe. Hyping industry buzzwords such as “Customer Experience” and “reimagined UI, reimagined controls and reimagined (insert novel feature here)” falls short from delivering the tools and constructs to bring these customer imperatives to life.

    Dynamics 365 Roadmap

    Looking ahead, Microsoft has identified 5 top investment priorities for the next 12 months – User Experience, Customer Insights, Relationship Sales, industry Edition and a more extensible application platform. Additionally, Microsoft will continue its Dynamics 365 direction of further integrating CRM and ERP software in one fully integrated enterprise software suite. End

    Republished with author's permission from original post.

    Categories: Blog • Enterprise Technology

    2,868 views

    Chuck Schaeffer

    Chuck is an Editor at CRMsearch.com and CEO of Vantive Media - a technology media company for industry and IT leaders seeking to further their organizations and careers by advancing their industry technology strategy, performance and results.



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