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000-m240 IBM Lotus Sametime Unified Telephony Sales Mastery

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000-m240 exam Dumps Source : IBM Lotus Sametime Unified Telephony Sales Mastery

Test Code : 000-m240
Test title : IBM Lotus Sametime Unified Telephony Sales Mastery
Vendor title : IBM
: 33 true Questions

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IBM IBM Lotus Sametime Unified

IBM signs international Hyatt company for Lotus Collaboration and Unified Communications software | true Questions and Pass4sure dumps

supply: IBM

October 22, 2008 09:02 ET

ARMONK, immense apple--(Marketwire - October 22, 2008) - IBM (NYSE: IBM) today introduced that world Hyatt company will standardize on IBM Lotus Notes and Domino and Lotus Sametime software for unified communications and collaboration amongst its thousands of employees and its 365 managed, operated and franchised resorts in forty five nations. The deal contains email, document sharing, calendaring and the capability to blend unified communications and collaboration across various information know-how (IT) environments to create it less demanding to discover, attain and collaborate with personnel and valued clientele.

"We deserve to allow their acquaintances to be more collaborative and multifarious with open tools that possess the most effective return on investment. this is why they chose IBM's collaboration software," mentioned Cliff Tamplin, vice president of IT, Infrastructure and Operations, global Hyatt trade enterprise. He delivered, "it's simpler and quicker to partake files and schedule meetings the usage of the on line rig from IBM."

international Hyatt is rolling out IBM Lotus Notes version eight.0 application to its North American inns this 12 months and its overseas resorts in 2009 in order that it could harvest the benefits of the expertise named by artery of many valued clientele as "the computing device of the longer term." the brand recent software aspects built-in net 2.0 capabilities reminiscent of composite purposes, which draw their functionality and uniquely blend information from several diverse sources and live text. live textual content permits Lotus Notes to admire patterns in textual content in any doc and then duty movements on that textual content. Examples consist of mapping an address, looking up a title in a company listing, checking a inventory, looking up a component number, checking a flight repute, and tracking a kit.

The IBM Lotus Notes utility has a simple-to-use interface, permitting Hyatt's workforce to straight away access their e mail and calendar entries. during this newest edition, Sametime instant messaging is developed appropriate into the main monitor, revise next to the email in-container. lodge personnel can additionally trap potential of the software's message don't forget feature, which enables them to recall e-mails sent to the wrong recipient or which contain the incorrect tips. additionally, global Hyatt worked with IBM to supply its staff access to group rooms, which might be repositories where files will moreover be stored and retrieved via consumer communities through Lotus Notes.

world Hyatt is moreover making the newest IBM Lotus Sametime performance purchasable to every solitary of its employees global that will every solitary be on the equal system. When fully deployed in 2009, 25,000 international Hyatt employees will spend Sametime edition eight software to communicate with their coworkers, providers and suppliers, via multiple media corresponding to quick messages, visuals and voice. global Hyatt bought IBM Sametime net conferencing licenses as neatly, in order that company places of work and inns can now host conferences on-line. additionally, Sametime utility can without problems interface with other tolerable speedy messaging methods akin to Yahoo! Messenger and AOL speedy Messenger.

"IBM is defining and supplying the next-generation collaboration ambiance on the artery to advocate people coerce more suitable company effects within the global economic climate," spoke of Bob Picciano, regularly occurring supervisor, IBM Lotus software. "international Hyatt corporation has invested in its people by means of establishing a artery of life of collaborative innovation. via this investment, Hyatt employees will event the future of work -- these days."

world Hyatt isn't on my own in making a preference on IBM Lotus application for its unified communications. IBM Lotus Notes and Domino has grown to 140 million licensed clients global, has expanded its user foundation across small- and medium-sized organizations, and is used via more than half of the largest a hundred businesses in the world, and 80 p.c of the right 10 global organizations in banking, telecommunications, aerospace and defense, purchaser products, electronics, assurance and pharmaceuticals. Lotus Sametime, IBM's industry-main unified communications and collaboration platform, has more than 100 million users. It has been bought via 29 of the global Fortune 50, 12 of the excellent 15 international banks, eight of the desirable 10 global pharmaceutical companies, and 4 of the five most ecocnomic agencies on the earth. An Osterman research record* states that IBM Lotus Sametime is the no 1 instant messaging utility used by using firms. For extra information, search recommendation from

About global Hyatt employer

world Hyatt agency headquartered in Chicago, Illinois, is without doubt one of the world's premier revolve agencies. The resorts owned, operated, managed or franchised by means of its subsidiaries provide bona fide hospitality to visitors in forty five international locations via a commitment to personalised service, cultural relevance, and the environment. international Hyatt subsidiaries own, function, exploit or franchise greater than 365 inns and inns global under the Hyatt™, Hyatt Regency™, Hyatt inns™, majestic Hyatt™, Park Hyatt™, Hyatt vicinity™, Hyatt Summerfield Suites™ and Andaz™ manufacturers with further residences beneath construction on five continents. world Hyatt organisation is moreover the proprietor of Hyatt holiday possession, Inc., operator of Hyatt holiday club®. The success of international Hyatt is pushed through the dedication and energy of the lots of guys and women worldwide who give super carrier to lodge guests. From the U.S. and Canada, reservations for any Hyatt revolve global may be acquired with the aid of calling 1-800-233-1234 or touring

Editor: IBM additionally introduced these days that it has extended its most widely used application, Lotus Notes, to recent markets via start as a hosted provider, Lotus Notes Hosted Messaging. For more information, talk over with

*supply: Osterman analysis, "Presence, IM and actual-Time communication tendencies, 2008-2011, An Osterman analysis Multiclient record," September 2008.

Polycom Wins Prestigious IBM Lotus Award | true Questions and Pass4sure dumps

ORLANDO, FL and PLEASANTON, CA--(Marketwire - 01/31/11) - At Lotusphere 2011, Polycom, Inc. (NASDAQ:PLCM - news), a global leader in unified communications (UC), nowadays announced that it has been awarded the IBM® Lotus Award within the improving company cost via UC2™ solutions category for the seventeenth annual IBM Lotus Awards. This award acknowledges the solution that almost every solitary effortlessly leverages IBM Lotus Sametime features and open architecture to enlarge a strategic trade procedure. Polycom got the award for its creative solution Polycom® Unified Collaboration for Lotus Sametime, which it is demonstrating this week on the Lotusphere 2011 conference in Orlando, Fla. (booth no. 509/510)."Our built-in concede with IBM is resonating available in the market with both channel partners and consumers," mentioned Garry Reichert, Polycom vice chairman of world strategic alliances. "Polycom is honored to receive the IBM Lotus Award for the UC category. Unified communications and collaboration is ready making it effortless for individuals to discover, connect and collaborate with others. Polycom's integration with the IBM UC2 environment places their powerful, productivity enhancing video collaboration rig only one click away in the Lotus applications hundreds of thousands of americans spend day by day."Extending real-Time Collaboration Capabilities of IBM Lotus Sametime Polycom Unified Collaboration for Lotus Sametime extends the actual-time collaboration capabilities of Lotus Sametime by artery of enabling clients to participate in high-definition (HD) video and voice conferences without delay from their Lotus Sametime connect customer. A server-facet plug-in integrates the capabilities elegantly into the conventional presence-enabled consumer interface, permitting individuals to quite simply link countenance to countenance with colleagues, companions and consumers scattered throughout diverse regions to partake counsel and resolve considerations straight away, resulting in greater productivity and diminish prices through reduced commute.Leveraging current methods and Open requirements for more advantageous ROI The solution combines the leading HD performance of Polycom very own and margin telepresence options and the flexibleness and scalability of Polycom's UC clever Core infrastructure and at present helps Lotus Sametime unlock eight.5.1. via enabling customers to leverage present Lotus Sametime and Polycom investments and through aiding open specifications and aboriginal interoperability with tens of millions of requirements-primarily based telepresence and video conferencing techniques in spend these days, The Polycom Unified Collaboration for Lotus Sametime offers clients enhanced flexibility and funding coverage and helps power more desirable return on investment (ROI).Streamlining Collaboration for companies every solitary over the world Momentum for the integrated concede is pile with a few colossal consumers already in early stages of deployments. as an instance, a huge financial features institution selected Polycom Unified Collaboration for Lotus Sametime to enhance collaboration and working towards among its geographically dispersed areas and employees, to in the reduction of charges by decreasing trip prices, and, subsequently, to improved serve its consumers. in a similar fashion, a number one pharmaceutical enterprise that makes spend of Polycom visual communications broadly these days is deploying Polycom Unified Collaboration for Lotus Sametime to power even better spend of visible communications during the company and foster a more collaborative artery of life.HB Communications is a number one technology options company for unified communications, collaboration and audio-visible device integration. As a mid-market trade with over 350 employees in Connecticut, Massachusetts, ny and recent Jersey, HB has deployed Polycom's Unified Collaboration for Lotus Sametime to assist enhance client carrier and enlarge earnings and profitability via more suitable communication and collaboration amongst its revenue and operations teams."Having quick access to Polycom telepresence and video conferencing from within Lotus Sametime is creating tighter alignment between their groups," observed Ted Thompson, vice chairman of expertise at HB Communications, Inc. "The skill to directly unravel concerns and create sooner selections amongst their places and cellular groups is leading to more advantageous support, carrier and consequences for their purchasers. we're saving costs on commute, but it surely is the grotesque repercussion on their valued clientele and their foundation line that matter number most."Availability The Polycom Unified Collaboration solution for IBM Lotus Sametime is now available via licensed Polycom channel partners. extra counsel is obtainable at IBM Lotus Awards The IBM Lotus Awards recognize incredible IBM PartnerWorld members that focus on Lotus software options and possess excelled at presenting first-rate items, ingenious solutions and sophisticated services to consumers. For the 2011 Lotus Awards, over hundred of applications were bought from many nations around the globe.About Polycom Polycom, Inc. is a global leader in unified communications solutions with business-leading telepresence, video, voice and infrastructure solutions built on open specifications. Polycom powers smarter conversations, reworking lives and groups worldwide. delight talk over with for extra assistance or connect with Polycom on Twitter, facebook, and LinkedIn.© 2011 Polycom, Inc. every solitary rights reserved. POLYCOM®, the Polycom "Triangles" logo and the names and marks linked to Polycom's products are emblems and/or service marks of Polycom, Inc. and are registered and/or timehonored legislation marks in the united states and a lot of different countries. every solitary other logos are property of their respective house owners.photograph available:

Avistar grants Virtualized computing device Videoconferencing and an “All-utility” Multiparty Videoconferencing event to IBM Lotus Sametime users | true Questions and Pass4sure dumps

ORLANDO, Fla.--(enterprise WIRE)--Avistar Communications organization (, a leader in unified visual communications solutions, nowadays introduced three recent options for Lotus Sametime clients at IBM's Lotusphere convention. The options introduced at Avistar’s sales space #808 include:

  • Avistar C3 conference™ for IBM Lotus Sametime -- gives Lotus Sametime users the means to conduct incessant presence multiparty videoconferences and anchor with requisites-primarily based third-party margin methods at a fraction of the cost of usual hardware-primarily based MCU solutions. The solution is built-in via IBM’s TCSPI interface and was developed in cooperation with ilink, an experienced integrator of IBM Lotus solutions.
  • Avistar C3 Unified™ for IBM Lotus Sametime -- plugs into Lotus Sametime and supplies an superior, HD-capable videoconferencing undergo it truly is utterly interoperable with both SIP- and H.323-based margin conferencing techniques.
  • Avistar C3 Integrator™ -- which permits the Avistar C3 Unified™ for IBM Lotus Sametime concede to work seamlessly inside virtual laptop infrastructures (VDI) or on skinny terminals devoid of affecting community efficiency and/or server scalability.
  • Stephen Epstein, CMO, Avistar, mentioned, “Avistar grants unreasonable best, scalable and specifications-primarily based ‘all-software’ options that unify the laptop visual communications adventure, both on natural and/or digital infrastructures. At their booth, Lotusphere attendees can contemplate Lotus Sametime working in a VDI environment, with an HD computing device videoconferencing endpoint it's interoperable with each SIP and H.323 rooms, and with an all-utility MCU that offers incessant presence multiparty videoconferencing at fraction of the cost of a hardware-based mostly MCU. Their portfolio now contains three entertaining options that spend utility requisites and creativity to unify and lengthen the desktop videoconferencing adventure for Lotus Sametime clients.”

    ilink, a issuer of telephony integration solutions primarily based in Germany, is an Avistar technology companion. in line with Carsten Gericke, CEO, ilink, “Avistar presents a market main, ideal cost-to-performance, and enjoyable software-based mostly videoconferencing structure. ilink possesses years of integration adventure with the IBM Lotus Sametime platform. collectively ilink and Avistar possess developed and built-in a magnificent and cost-effective ‘all-software’ MCU it's seamlessly integrated with the Lotus Sametime answer. This makes it practicable for users to leverage their funding in Lotus Sametime whereas decreasing their MCU and multiparty videoconferencing charges.”

    About Avistar Communications supplier

    Avistar (AVSR.PK) is an innovation leader in the unified visual communications business, with greater than 15 years of adventure proposing proven company-type computer videoconferencing expertise. Avistar’s options are used throughout a large spectrum of industries with deployments ranging in dimension from 30-35,000 clients. Avistar’s expertise additionally helps to vigour options from IBM, LifeSize, Logitech and a lot of other main unified communications providers, while providing conclusion-consumer videoconferencing solutions to one of the crucial world’s largest corporations, in additional than 40 nations. For greater tips, delight visit

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    IBM Lotus Sametime Unified Telephony Sales Mastery

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    Consider IBM Lotus SameTime for UC, not just Microsoft OCS | true questions and Pass4sure dumps

    Microsoft has been promoting its Office Communications Server (OCS) 2007 as the next immense thing in unified communications (UC). Some sigh OCS is the only future for UC and cannot be ignored. The enterprise has to evaluate the OCS's capabilities and how they deliver UC and integrate with the enterprise's existing communication infrastructure, especially the PBX. But then there is IBM's Lotus SameTime to consider.

    IBM Lotus SameTime is a competitor to Microsoft's OCS. There are about 20 million SameTime licenses. IBM and Microsoft are promoting their respective products with increased capital expenditures and sales and marketing efforts. There are many differences between OCS and Lotus SameTime. The IBM focus is to integrate with PBX vendors, not supersede them, which appears to be Microsoft's ultimate goal. However, when the colleague company's integrated solutions are included, there is much less difference. The enterprise should compare the two offerings, not just fade with OCS. The focus of this tip is on Lotus SameTime, not OCS.

    One of the first differences is that Lotus SameTime integrates with Outlook and other Microsoft applications. The reverse is not true; OCS does not integrate with Lotus SameTime. A limitation of Lotus SameTime is that it does not advocate voice and video traffic from the Internet but is designed to work only over the enterprise LAN/WAN. Lotus SameTime does not present a softphone capability fancy the proprietary Office Communicator 2007. IBM announced SameTime Unified Telephony in 2007. This will deliver a softphone capability, multipoint IP voice, and integration with different vendors' PBXs.

    A major advantage of Lotus SameTime is that it is built on the Eclipse framework, an open software development and runtime framework. Eclipse is supported by Oracle, Sybase, Motorola, BEA, Nokia, Intel and Actuate. This allows Lotus customers to expand, extend and/or embed other UC capabilities within the enterprise's trade application. It moreover supports multiple IM federations with AOL, Yahoo, GoogleTalk and Jabber-based IM systems.

    Another advantage is IBM's approach to operating systems. It can sprint on multiple platforms, IBM's pSeries AIX and i5/OS iSeries, Microsoft Windows XP and Server 2000/2003, Sun, Linux (Red Hat and Novell), and Apple operating systems.

    The components of the Lotus offering are:

  • Lotus Domino for the email server and LDAP directory
  • Lotus Notes for the email client
  • SameTime Server for the UC server
  • SameTime Connect
  • SameTime Mobile
  • SameTime Meeting Room
  • SameTime Unyte
  • The Lotus platform is not a PBX replacement, which is what Microsoft seems to be stirring toward. IBM embraces the PBX vendor products as well as other third-party functions. Lotus does not involve telephony, presence or softswitch functions. The OCS telephony presence cannot work with PBX-connected phones. There is no evidence yet that IBM will try to encompass the telephony functions in future offerings.

    IBM Lotus offers two ways to integrate with a telephony vendor's systems. The telephony vendor can develop applications using the SameTime Application Program Interface (API) and Eclipse. The second approach is to spend the criterion muster control interface, Telephony Conferencing Service Provider Interface (TCSPI).

    One of the issues is the list of UC functions that Microsoft and IBM involve in their definitions. Here are the features that both OCS 2007 and Lotus SameTime 8.0 support:

  • Computer presence
  • IM multiparty messaging
  • Multiparty voice and video
  • Point-to-point video
  • Call control features
  • Presence/calendar integration
  • Rich text support
  • Screen sharing
  • Web conferencing
  • File transfer
  • This list may not involve every solitary of your enterprise's definitions of UC, but it does cover what Microsoft and IBM support. There are definitely UC features that other vendors will offer. OCS and Lotus SameTime are cogent pile blocks, but neither is the complete UC picture.

    For those who can access the VoiceCon site, there is an excellent presentation entitled "Choices in Unifed Communications Solutions: Comparing Microsoft Office Communications Server 2007 to IBM Lotus SameTime 8.0." The presentation was created by Brent Kelly of Wainhouse research.

    About the author:Gary Audin has more than 40 years of computer, communications and security experience. He has planned, designed, specified, implemented and operated data, LAN and telephone networks. These possess included local area, national and international networks as well as VoIP and IP convergent networks in the U.S., Canada, Europe, Australia and Asia.

    NEC Announces UC Integrated with Lotus Foundations Appliance | true questions and Pass4sure dumps

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    ShoreTel for IBM Foundation | true questions and Pass4sure dumps

    October 14, 2010

    I recently attended an event that included presentations from IBM, ShoreTel and ScanSource, a value-added distributor, about a recent unified communication and collaboration solution, ShoreTel for IBM Foundation. The solution set is for small- to mid-size businesses (SMBs) with five to 500 employees, and is designed to reduce computer system management complexity. This comprehensive approach incorporates the requisite IT solutions combined with UC as a turn-key package that is very facile to set up.

    IBM Foundation for Smart Business

    The solution includes IBM Lotus Foundations Start, which has every solitary SMB infrastructure requirements, including collaboration tools, Lotus Notes and Domino, central file and print management, firewall, anti-virus, anti-spam, Virtual Private Network (VPN), backup and catastrophe recovery, office productivity tools, automated system updates, the talent to spend Linux, Domino, and Microsoft Windows apps, etc., with a solitary point of contact for support.

  • The self-managing system identifies and fixes system problems:
  • Sets up automatically and installs recent applications instantly;
  • Automated backup and catastrophe recovery;
  • Remote administration reduces the requisite for the service provider to accomplish on-site IT services;
  • IBM Foundation Reach

    As depicted in pattern 1 above, the solution moreover includes IBM Lotus Foundation Reach, which is IBM Lotus Sametime. This is the IBM UC integration point for ShoreTel's UC communication technology that delivers a complete office applications and communications suite for minute enterprises. It combines a minute trade appliance, presence awareness, instant messaging and VoIP telephony in an “out-of-the-box” integrated solution. Foundation compass is an add-on to Start.

    The server is an appliance that is autonomic, with self-healing capabilities along with rich backup and data recovery operations. For the user, it’s plug and play with remote access for management and administration. Setting up a recent ShoreTel phone user is a snap: once a user is set up with an extension and email address, an e-mail is sent with instructions to set up voice messaging and personal settings. This is accomplished in a matter of a few of minutes by the user.

    IBM brings:

  • E-mail and collaboration;
  • Choice of email clients: Lotus Notes, Webmail and advocate for Microsoft Outlook;
  • Lotus Symphony office productivity tools: spreadsheets, presentation and documents;
  • Network infrastructure, firewall, VPN, secure remote access;
  • File management;
  • Backup, catastrophe recovery;
  • Anti-virus and anti-spam;
  • Instant messaging/presence;
  • Collaboration;
  • IBM Lotus Symphony

    Note: I downloaded the latest version of IBM Symphony 3 which is in public beta and so far has worked well for typical office application requirements.

    ShoreTel UC

    Built on the powerful voice capabilities of their IP phone system, ShoreTel provides fully integrated video, instant messaging, video conferencing, advanced mobility, presence and collaboration capabilities.

    ShoreTel Voice Switches are purpose-built appliances providing VoIP telephony.

    The UC platform integrates multiple facets of communications into a solitary distributed architecture to provide a orbit of capabilities:

    Call Control is the foundation of the platform and the flagship of the ShoreTel architecture. Embedded in the highly dependable ShoreTel Voice Switches, ShoreTel’s muster control is provided as a accurate distributed application. Each voice switch hosts the application, services every solitary of its associated users and network interfaces, and works with every solitary other voice switches to create the complete solution.

    Applications, including unified messaging, account codes, and others, are integrated into the core platform and deployed at either a central location or distributed to every solitary sites.

    ShoreTel’s built-in distributed workgroups feature provides basic ACD functionality that is ideal for informal muster centers. Simple muster routing, overflows, announcements, historical reports and true time alerts are built into the core platform.

    Instant messaging (IM), collaboration and conferencing are delivered by ShoreTel’s Converged Conferencing software and round out the UC platform capabilities.

    ShoreTel brings:

  • IP telephony
  • Mobility
  • UM
  • Audio conferencing
  • ScanSource Communications

    ScanSource is a leading, value-added distributor of communications products and a sales unit of ScanSource Inc. ScanSource Communications is offering the total UC solution, named ShoreTel for IBM Foundation, to its reseller partners. The solution includes the IBM Lotus Foundations Reach, an appliance designed for minute to medium businesses (SMBs) that customizes and extends the IBM Lotus Sametime UC and collaboration capabilities, as well as the ShoreTel UC products. ScanSource Communications has the talent to integrate the entire UC solution for resellers looking to present an all-in-one IT, communication and collaboration service to their end-user customers. By implementing this UC solution in the workplace, End users can better access people and information, improving productivity and efficiency.

    ScanSource Communications brings an integrated unified communications (UC) solution from IBM Lotus Foundations compass and ShoreTel to resellers.

    For more information about IBM and ShoreTel or other vendor products, contact

    Ed LaBanca, a veteran of the telecommunications industry with more than 30 years of undergo in product design and management, writes the Enterprise & Contact seat Communications column for unified communications. To read more of Ed’s articles, delight visit his columnist page.

    Edited by Tammy Wolf

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